Terms of service

Terms of Service


Overview

This website is operated by Wax Arc. Throughout the site, the terms "we",

"us" and "our" refer to Wax Arc. By visiting our site and/or purchasing

something from us, you engage in our "Service" and agree to be bound by the

following terms and conditions.


1. Online store terms

By agreeing to these Terms of Service, you represent that you are at least

the age of majority in your state or province of residence. You may not use

our products for any illegal or unauthorised purpose, nor may you, in the

use of the Service, violate any laws in your jurisdiction.


2. Products and custom orders

All products are made to order. Where a product involves personalisation

(including pet portraits), the following applies:

- You are responsible for supplying reference photographs of sufficient

  quality. We will advise if a photograph is unsuitable.

- We will send you a digital proof for approval before production begins.

- Once you approve a proof, the artwork is final, and production and

  shipping proceed on that basis.

- Minor colour variation between the digital proof and the finished printed

  item is inherent to the printing process and is not a defect.


3. Pricing and payment

Prices are displayed in US dollars and are subject to change without notice.

We reserve the right to refuse or cancel any order at our discretion,

including where an error in pricing or product information has occurred.

Payment is collected at the time of ordering.


4. Your content

By uploading a photograph or other material, you confirm that you own it or

hold all necessary rights to use it, and you grant Wax Arc a limited licence

to use it solely to produce your order and to create your digital proof.

You agree not to upload content that is unlawful, offensive, or infringes

the rights of any third party. We reserve the right to decline any order

containing such content.


5. Intellectual property

All artwork, designs, text and images on this site are the property of

Wax Arc and may not be reproduced or used commercially without our written

permission.


6. Prohibited uses

You may not use this site to submit false or misleading information, to

upload malicious code, to collect information about others, or to interfere

with the security features of the Service.


7. Disclaimer and limitation of liability

Our products are decorative items and gifts. To the fullest extent permitted

by law, our total liability arising from any order shall not exceed the

amount you paid for that order.


8. Governing law

These Terms of Service shall be governed by and construed in accordance with

applicable law in the jurisdiction in which Wax Arc is registered.


9. Changes to these terms

We reserve the right to update these Terms of Service at any time. Continued

use of the site after changes are posted constitutes acceptance of those

changes.


10. Contact

Questions about these Terms of Service: hello@waxarc.com